FAQ

What Is Your Cancellation Policy?
48 hours or we charge for the appointment except is specific and super-exceptional circumstances. Our Shifters put in an exceptional amount of work to deliv...
Tue, 11 Feb, 2020 at 12:25 PM
What Techniques Does Shift Use?
Shift psychologists all use the same basic protocol, which is a combination of Bilateral stimulation and cognitive behavioural therapy. Your psychologist ma...
Tue, 11 Feb, 2020 at 12:26 PM
Is There A Charge For Phone Consultations?
Shift psychological does not officially offer phone consultations, but if you have a question for a Shift Psychologist, we will always find time to chat. We...
Tue, 11 Feb, 2020 at 12:26 PM
Will Shift Direct Bill My Insurance Company?
Shift does direct billing with the following insurance companies: Registered Psychologists: Alberta Blue Cross SSQ Financial Group Great West Life ...
Tue, 11 Feb, 2020 at 12:26 PM
Do I Have To Pay If I Book An Appointment Online?
Online appointments must be pre-paid at the time of booking via Credit Card. The entire initial session must be prepaid for the booking to be secured.
Tue, 11 Feb, 2020 at 12:26 PM
How Can I Pay For Appointments Booked In Person Or On The Phone?
We take credit card, debit and gift certificates in payment.
Tue, 11 Feb, 2020 at 12:27 PM
Does Shift Have Evening Appointments Available?
We’re night hawks! Shift is open until 9 or 10 pm several nights each week. Book early and often however, most Clinicians fill their evening appointments fi...
Tue, 11 Feb, 2020 at 12:27 PM
Does Shift Treat Children?
Yes. We work with ages beginning at 5 with no upper age limit!
Tue, 11 Feb, 2020 at 12:27 PM
Is Bilateral Stimulation Effective For Children?
Many studies have demonstrated the effectiveness of Bilateral Stimulation on children with specific concerns. You can call or email Shift for more informati...
Tue, 11 Feb, 2020 at 12:27 PM
What Happens In The First Session?
Your first session is different than any other you will have. We ask you a ton of questions, which are very to-the-point and directed, so that you are never...
Tue, 11 Feb, 2020 at 12:27 PM