What Happens In The First Session?
Your first session is different than any other you will have. We ask you a ton of questions, which are very to-the-point and directed, so that you are never...
Mon, 7 Dec, 2020 at 3:00 PM
What If My Psychologist Is Not A Good Fit For Me? Can I Switch?
At Shift, we want you to be over the moon about your experience, so of course you can! In fact, if you tell us a little bit about your concern or fit issue,...
Tue, 11 Feb, 2020 at 12:29 PM
Do You Offer Phone Consultations?
We do not offer phone consultations with our psychologists, but if you have a question for us, we will always find time to chat. Our Concierge and Front of ...
Mon, 7 Dec, 2020 at 2:54 PM
What Is Your Cancellation Policy?
48 hours or we charge for the appointment except is specific and super-exceptional circumstances. Our Shifters put in an exceptional amount of work to deliv...
Tue, 11 Feb, 2020 at 12:25 PM
Do I Have To Pay If I Book An Appointment Online?
Online appointments must be pre-paid at the time of booking via Credit Card. The entire initial session must be prepaid for the booking to be secured.
Tue, 11 Feb, 2020 at 12:26 PM
How Can I Pay For Appointments Booked In Person Or On The Phone?
We take credit card, debit and gift certificates in payment.
Tue, 11 Feb, 2020 at 12:27 PM
Does Shift Have Evening Appointments Available?
We’re night hawks! Shift is open until 9pm several nights each week. Book early and often as most Clinicians fill their evening appointments first as they a...
Mon, 7 Dec, 2020 at 3:55 PM
Does Shift Treat Children?
Yes. We work with ages beginning at 5 with no upper age limit! Learn more about our child psychology and youth counselling here. 
Mon, 7 Dec, 2020 at 3:56 PM
Is Bilateral Stimulation Effective For Children?
Many studies have demonstrated the effectiveness of Bilateral Stimulation on children with specific concerns. You can call or email Shift for more informati...
Tue, 11 Feb, 2020 at 12:27 PM
How Often Should I See My Psychologist?
Every client is different, depending on treatment needs and financial circumstance, but typically Shift psychologists see their clients once every week or t...
Tue, 11 Feb, 2020 at 12:28 PM